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Pet Shop Return & Exchange Policy
Returns or exchanges are accepted within 48 hours of delivery, if the product is unused, in original packaging, and with A copy of the invoice.
If the item is damaged, defective, or incorrect, a full refund or free replacement will be provided within 48 hours of reporting.
Non-returnable items: Opened food, supplements, medicines, and any used products.
Refunds are processed within 7-14 business days via the original payment method.
Store Credit may be offered as an alternative to refunds.

For more information about the cancellation and returning